The Duty Officers at the Crisis Response Centre ensure the Foreign Office can be reached 24 hours a day and keep the Minister and top officials informed of current developments.

Other important aspects of the Centre's work are providing early warning of crises as well as crisis prevention and management. It monitors developments that may escalate into crises and if necessary convenes a crisis task force, for whose organization and procedures it is likewise responsible. It is also responsible for coordinating cooperation with other ministries and international Partners.